NAV
Privacy Policy

Terms & Conditions

Father's Day Discount

Terms & Conditions:

    • One bottle of Kingdom and a main up to the value of £15 for Dad - not exchangeable and subject to approval of the manager on site.

 

Armed Forces Discount

Terms & Conditions:

      • Production of forces card entitles bearer to 20% off their bill
      • Offer valid all week
      • One voucher redeemable per table
      • Not valid in conjunction with any other offer
      • No substitute available, no cash alternative
      • Not valid on bank holidays
      • Offer excludes takeaway
      • Please bring the discount to your server’s attention before ordering to avoid confusion
      • Redeemable in any Koh
      • We reserve the right to withdraw, cancel or reject any promotions run by Koh at any time.

Services Discount

Terms & Conditions:

  • Production of emergency services card entitles bearer to 10% off their bill
  • Offer valid all week
  • One voucher redeemable per table
  • Not valid in conjunction with any other offer
  • No substitute available, no cash alternative
  • Not valid on bank holidays
  • Offer excludes takeaway
  • Please bring the discount to your server’s attention before ordering to avoid confusion
  • Redeemable in any Koh
  • We reserve the right to withdraw, cancel or reject any promotions run by Koh at any time.

Service Charge

We charge a totally voluntary 10% service charge, which is clearly outlined in the bill. This allows our staff to benefit fully from any tip given. Any service amount paid is 100% optional and at the customer's discretion. In 2015 we introduced a TRONC system across the whole of the Koh Group. This is a separate organised pay arrangement through HMRC to distribute gratuities and tips fairly and evenly to all our staff. We would like to stress that Koh only charges the TRONC system with the statutory taxes levied by HMRC, the fees that we are charged to process the transactions for each individual employee and cost of the TRONC system itself - the TRONC committee then decide how this money is allocated amongst all staff. All staff are trained to point out our optional service charge when the bill is presented.

Cancellation Policy

All group bookings of six or more require a deposit to confirm the booking. This then requires a minimum of 24 hours' notice for cancellation or the card will be charged at £10pp.

Allergy Disclaimer

Please note: Our dishes are prepared in areas where allergenic ingredients are present, so we cannot guarantee that dishes are 100% free of these ingredients. Some dishes may contain traces of nuts, wheat, gluten or other allergenic ingredients. Please ask before you order and always notify your server of any special dietary requirements where allergenic options are available.