NAV
Privacy Policy

Terms & Conditions

No offers or promotions will run on public or bank holidays or in connection with any other offer or promotion.

Emergency Services Discount

  • Production of services ID entitles bearer to 10% off their bill (20% for military for a limited time only)
  • Offer valid all week
  • One voucher redeemable per table
  • Not valid in conjunction with any other offer
  • No substitute available, no cash alternative
  • Not valid on bank holidays
  • Offer excludes takeaway
  • Please bring the discount to your server’s attention before ordering to avoid confusion
  • Redeemable in any Koh

We reserve the right to amend, withdraw, cancel or reject any promotions run by Koh at any time.

 

£5 Tapas Classics

Available for lunch and dinner service on Tuesdays within the restaurant only. Not available for any takeaway orders from ourselves or via a third party service provider. Not available in conjunction with any other offer or promotion (including Thai Tasting). Does not include tapas dishes which are not indicated on the “Tapas Tuesday’s” menu.

Kids Eat Free this Half Term

  • Offer valid from lunch through to 6:30pm during Half Term (Fri 28th May-Sun 2nd June) only.
  • Offer valid for children under 10 years old only.
  • Offer valid with a full-paying adult, i.e. one full-paying adult meal = one free kid's meal.
  • Not valid in conjunction with any other offer or discount.
  • Excludes takeaway.
  • Redeemable in any Koh.

Kohian Club

  • Valid Sun-Thurs for 1 year only from October 2018
  • Offer excludes December, Bank Holidays, Valentines, Father’s & Mother’s Day
  • Must be presented with valid ID
  • Not valid in conjunction with any other offer
  • No substitute available, no cash alternative
  • Please bring the discount to your server’s attention before ordering to avoid confusion
  • Redeemable in any Koh
  • We reserve the right to amend, withdraw, cancel or reject any promotions run by Koh at any time
  • White Elephant discount excludes champagne unless signed off by Head Office

Sign Up Competition: Win A Meal For Two

We will be drawing one winner every month by randomly selecting an e-mail address from a new sign-up that month. The winner will receive a £65 voucher, sent by post, to enjoy a feast with drinks, on us! See gift voucher T&Cs below.

Koh Gift Vouchers

Our vouchers are for use at any Koh venue on all menus and drinks including discount or promotional items. Voucher may not be redeemed for cash. Valid for 12 months from issue.

 

Lunch / Early Dinner Menus

Please note, early dinner promotion on Pre-Whatever-Else-You're-Doing-Later Menu is valid only on orders placed before 6:30 pm, Mon - Thurs only. Two course lunch menu includes The Grill as a single course option only. Neither menu can be used in conjunction with any other offer or promotion including Valentine's Day. No offers or promotions will run on public or bank holidays or in connection with any other offer or promotion ie. Special Menus or Valentines Day. Menu can be substituted for for A La Carte. Koh UK Ltd reserve the right to withdraw the offer at any time.

Service Charge

We charge a totally voluntary 10% service charge, which is clearly outlined in the bill. This allows our staff to benefit fully from any tip given. Any service amount paid is 100% optional and at the customer's discretion. In 2015 we introduced a TRONC system across the whole of the Koh Group. This is a separate organised pay arrangement through HMRC to distribute gratuities and tips fairly and evenly to all our staff. We would like to stress that Koh only charges the TRONC system with the statutory taxes levied by HMRC, the fees that we are charged to process the transactions for each individual employee and cost of the TRONC system itself - the TRONC committee then decide how this money is allocated amongst all staff. All staff are trained to point out our optional service charge when the bill is presented.

Allergy Disclaimer

Please note: Our dishes are prepared in areas where allergenic ingredients are present, so we cannot guarantee that dishes are 100% free of these ingredients. Some dishes may contain traces of nuts, wheat, gluten or other allergenic ingredients. Please ask before you order and always notify your server of any special dietary requirements where allergenic options are available.

Although our gluten-free and low gluten menu dishes are made and cooked using dedicated kitchen utensils and trays, they are prepared in the same facility and ovens as all our other dishes. We also work very closely with our suppliers to ensure that our ingredients are prepared in a gluten-free environment. Whilst we take every greatest care, we cannot guarantee that there are no trace amounts of gluten found in our gluten-free dishes. Please consider this when ordering from our menu.

Gluten-Free

Although our gluten-free dishes are made and cooked using dedicated kitchen utensils and trays, they are prepared in the same facility as all of our other dishes. We also work very closely with our suppliers to ensure that our ingredients are prepared in a gluten-free environment. Whilst we take every greatest care, we cannot guarantee that there are no trace amounts of gluten found in our gluten-free dishes. Please consider this when ordering from our menu. Please note, only foods that contain 20 parts per million (ppm) or less can be labelled as ‘gluten-free’. These may not be suitable for a coeliac due to ingredient disclaimers.

Cancellation Policy

All group bookings of six or more require a deposit to confirm the booking. This then requires a minimum of 24 hours' notice for cancellation or the card will be charged at £10pp.